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Refunds / Exchange

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we canít offer you a refund or exchange.Your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your refund, we require a receipt or proof of purchase.

Refunds (if applicable)

We only do refund if they are any defect or damaged. We do not offer refund if your size doesn't fit or for any late delivery.

Exchanges (if applicable)

If you need to exchange it for the same item, send us an email at alhafizexclusive.com or contact us through whatsapp +6010-3559393 and send your item to:
AL HAFIZ EXCLUSIVE ( EXCHANGE)
11 JALAN KASUARINA 5
BANDAR BOTANIC CAPITAL
41200 KLANG SELANGOR

Note:

Please note that we will charge for additional shipping charges for any exchange.